Open these tabs in your Browser (Control + Click):
"Hi NAME, Thanks for contacting Changes Psychology, how can we help?"
If there's a suitable day/time with a psychologist you can book them in, offer them the time and ask:"If you'd like me to lock that session time in for you, I just need to get your credit or debit card details off you so we can take $50 towards the 1st session fee. This is not an additional fee, it's $50 credit towards the cost of the 1st session. We are not able to confirm a session time until we receive this $50". $50Booking Deposit
"I'll send you that information email later today. So if you have any more questions please feel free to email us back if you have any questions.
IF WE NEED TO GET BACK TO THEM WITH A FIRST SESSION TIME SAY:
"We'll email you a general information email now and tomorrow we'll email you the session times we can offer with $50 payment link you need to complete to confirm the session time you want"